TERMS & CONDITIONS
CUSTOMER CARE
Shop. Smile. Repeat – we’ve got your back!
We’re here to make your Navavedam experience smoother than our bestselling serum! Got questions, complaints, or just wanna share your glow-up story? Hit us up – we’re all ears (and zero bots).
Here’s the Tea ☕
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Need help? Slide into our DMs/emails – we reply faster than your skin absorbs our serum!
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Oops moments? We’ll fix it (no ghosting, pinky promise).
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Feedback? Spill it! Your 2 cents = our next glow-up.
How We Roll
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💬 Instagram DMs – For quick chats, memes, and selfie tags (#NavavedamGlow). We reply faster than your skin drinks up our face oil!
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📩 naturecare@navavedamwellness.com – For order help, serious stuff, or long love letters about our products. Expect a reply within 24 hours (but we’re usually speedier).
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📞 +91 89511 66969 Phone – Prefer old-school? Call us during work hours for real-human convos.
Nava-Guarantee
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No bots here – Real humans, real hugs (virtually).
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Privacy = Priority – Your secrets stay with us. 🤫
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Happy or Happier – Not satisfied? We’ll Nava-Slay the issue.
P.S. Tag us in your #NavavedamGlow selfies – we stan! 😍
PRIVACY AT NAVAVEDAM WELLNESS
Your trust matters. Here’s how we protect your data.
🔒 What We Collect
We only ask for what we need:
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Basics: Name, email, phone number, address.
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Preferences: Feedback, shopping history (to serve you better).
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Automatically: Pages you visit, clicks (via secure cookies).
Photos for reviews? We’ll always ask first!
🌿 How We Use It
To:
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Deliver orders & personalize your experience.
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Improve our products (your feedback = gold).
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Send updates only if you opt-in.
🤝 Sharing? Rarely.
We never sell your data. Only share when:
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You ask us to (e.g., delivery partners).
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Required by law (e.g., fraud investigations).
🔗 Third-Party Links
Sites we link to have their own rules—check their policies!
🛡️ Your Rights
You can:
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Update info or opt-out of emails anytime.
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Delete your account (but we’ll miss you).
Note: Service emails (order updates) will still come.
🔐 Our Promise
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Bank-level security for payments.
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Regular policy checks to stay transparent.
Changes? We’ll notify you on our website.
Questions?
📩 [naturecare@navavedamwellness.com] | 📞 [+91 89511 66969] or DM us! 💌
WHOLESALE INQUIRIES
Are you a retailer interested in offering our handcrafted, natural beauty products? We welcome wholesale inquiries and are excited to partner with retailers who share our commitment to quality and natural ingredients. We believe in fostering strong, mutually beneficial relationships and are dedicated to providing retailers with detailed information to support their business growth.
If you are interested in becoming a stockist of our products, please reach out to us. We are passionate about expanding our reach and making our products accessible to a wider audience.
PAYMENT METHODS
